Vrbo Premier Host Terms and Conditions

Vrbo Premier Host Program Terms

All property?owners and authorized property?managers who list and manage through the?Vrbo?platform at least one vacation?or short-term rental property located within a participating region (“hosts”)?are eligible to become a Premier Host?as part of the?Vrbo?Premier Host program (the “Program”).??Hosts who have consistently delivered and continue to deliver exceptional experiences to?Vrbo?travelers—as reflected by the attainment of certain standards of quality and performance—will be recognized for their excellence and?be accepted to?the Program,?have?the Premier Host badge?displayed?on all?their?listings, and?receive additional benefits available only to Premier Hosts.?

Eligibility and Qualification

All?hosts with a?Vrbo?account?in good standing?(no active marketplace violations)?and at least one active listing on the?Vrbo?platform will be eligible to?become a Premier Host and?participate in the Program.? Qualification for the Program?will be assessed for each eligible?host, and will be based on the attainment of certain?quality and performance standards?that are critical to the traveler experience.??Hosts will?become Premier Hosts and be accepted?into?the Program?as soon as they?meet?or exceed?such standards?based on the combined performance across all reservations for all listings in an account. Upon?becoming a Premier Host,?the Premier?Host?badge and designation?will be displayed?on each of that Premier Host’s?listings.??

The purpose of the Premier Host badge is to identify to travelers those?hosts?who?have consistently exhibited excellence?and?have demonstrated their commitment to delivering an exceptional traveler experience—from search through stay.??A?Premier Host will receive access to the Premier?Host benefits?in relation to all?their listings.??

Program eligibility requirements and performance standards may be modified from time to time at?Vrbo’s?discretion.? Any such modifications will take effect upon posting at the link above, or as soon thereafter is deemed reasonable notice under applicable law.?

Periodic Evaluation

Qualification for Premier Host status will be evaluated?every three months.??Current Premier Hosts that?continue to meet the?quality and performance standards?at each?evaluation?will?retain their “Premier Host” designations and associated badges?for?all?their?listings.??Current Premier Hosts that?fail?to meet the?quality and performance standards?at?an?evaluation?will?lose?their “Premier Host” designations and associated badges?for?all?their?listings.?

In addition,?Vrbo?may revoke such?“Premier Host” designations and associated badges?at any other time if it should come to?Vrbo’s?attention that a?host?or?listing does not?meet applicable quality and performance?standards, or if a?host?has failed to adhere to these Program terms, the?Vrbo?Terms and Conditions?and?Privacy Policy?applicable to the?host’s region, or the terms of any listing agreement applicable to such?host?(all of?the above, “Vrbo?Terms”).??Hosts for which Premier Host status has been revoked?may?regain the “Premier Host” designation and associated badges?in the future,?provided that?they remain in good standing and?meet the?quality and performance standards?applicable at the time of such review.?

Premier Partner Designation and Badge

Premier?Hosts?will automatically receive a “Premier Host” designation in the display of each of their listings on the?Vrbo?platform; and each such listing also will be identified with a distinctive badge to further indicate Premier Host status to travelers.??Hosts who have attained such status will be entitled to use the term “Premier Host” and to display the Premier Host badge on all qualified listings as well as in platform-based communications with travelers.??

To that end,?Vrbo?grants to each Premier Host a limited, worldwide, revocable, non-transferrable license to use the “Premier Host” designation and associated badge solely and exclusively as described above, and only in connection with the account?for which the?host?has attained and continues to maintain all applicable quality- and performance-standards.? From time to time,?Vrbo?may develop and distribute materials to promote the Program to?travelers or?may provide to Premier Hosts preapproved marketing collateral for use in connection with the Program.??Any and all?such materials will be subject to the limited license granted?herein and?may be used only as expressly permitted by?Vrbo.?

Nothing in this section is intended or should be construed to transfer any interest in or to the Premier Host name, badge, or any other intellectual property of?Vrbo?or its affiliates, and?Vrbo?retains all rights, title, and interest in and to the “Premier Host” name and badge, and all other logos, trademarks, copyrighted materials, and other proprietary information associated with the Program, except as expressly set forth above.? All rights and licenses granted by?Vrbo?in connection with the Program will be revoked automatically—at the account-level or listing-level, as applicable—upon a loss of Premier Host status, removal, suspension, or dormancy of a previously qualified?account, termination of the?host?relationship, or discontinuation of the Program.?

Benefits

The “Premier Host” designation and badge recognizes high-achieving?hosts and highlights their listings to travelers, distinguishing those?hosts and properties as having demonstrated excellence in categories that matter most to the traveler community.? Additional benefits of the Program include a dedicated customer-support line; early or exclusive access to programs, products, or features (such as the?Vrbo?Boost Program*),?and inclusion in the Premier Host filter on?Vrbo?sites.?

Disclaimer

Neither the attainment of Premier Host status nor the designation with or use of the Premier Host badge is intended or should be construed as an endorsement by?Vrbo?of any?host, property, or listing.? Any suggestion of such an endorsement or misuse of the “Premier Host” title or badge will be deemed a material breach of the Program terms and will subject the?host?to exclusion from the Program, removal of any associated listing, or termination of the?host?relationship.? Premier Hosts who wish to decline participation in the Program should contact?Vrbo?directly.?

Incorporation of Vrbo Terms

The?Vrbo?Premier Host Program is subject to and governed by these Program terms as well as the?Vrbo?Terms (as defined above), including in particular all limitations of liability and indemnity provisions set forth therein; and all?Vrbo?Terms are hereby incorporated by reference into these Program terms.? Any breach or violation of the?Vrbo?Terms will be considered a breach of these Program Terms and will subject the?host?to exclusion from the Program, removal of any associated listing, or termination of the?host?relationship.

Updates to Program Terms

Vrbo?may revise or update these Program terms at any time by posting such revised or updated Program terms on this page and on other?Vrbo?websites, web pages, or applications in which the Program terms appear.? All such revisions and updates will take effect upon posting or as soon thereafter is deemed reasonable notice under applicable law.??Hosts who continue to participate in the Program after such revisions or updates have taken effect will be subject to and bound by all new Program terms.??Hosts who do not agree to or accept the revised?or updated terms should promptly inform?Vrbo?that they no longer wish to participate in the Program.?

Last updated: March 3, 2021

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